Privacy policy

Promanuez is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Promanuez website and governs data collection and usage. By using the Promanuez website, you consent to the data practices described in this statement.

Collection of your Personal Information

Promanuez collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Promanuez also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

Please keep in mind that if you directly disclose personally identifiable information or private data through Promanuez public online communication tools, this information may be collected and used by others. Note: Promanuez does not read any of your private online communications.

Promanuez encourages you to review the privacy statements of websites you choose to link to from Promanuez so that you can understand how those websites collect, use, and share your information. Promanuez is not responsible for the privacy statements or other content on websites outside of the Promanuez and Promanuez family of websites.

Use of your Personal Information

Promanuez collects and uses your personal information to operate the Promanuez website and deliver the services you have requested. Promanuez also uses your personally identifiable information to inform you of other products or services available from Promanuez and its affiliates. Promanuez may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Promanuez does not sell, rent, or lease its customer lists to third parties. Promanuez may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Promanuez may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Promanuez, and they are required to maintain the confidentiality of your information.

Promanuez does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Promanuez keeps track of the websites and pages our customers visit within Promanuez, in order to determine what Promanuez services are the most popular. This data is used to deliver customized content and advertising within Promanuez to customers whose behavior indicates that they are interested in a particular subject area.

Promanuez websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Promanuez or the site; (b) protect and defend the rights or property of Promanuez; and, (c) act under exigent circumstances to protect the personal safety of users of Promanuez, or the public.

Use of Cookies

The Promanuez website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Promanuez pages, or register with Promanuez site or services, a cookie helps Promanuez to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Promanuez website, the information you previously provided can be retrieved, so you can easily use the Promanuez features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Promanuez services or websites you visit.

Security of your Personal Information

Promanuez secures your personal information from unauthorized access, use, or disclosure. Promanuez secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Deleting Cookies from our Site in your Browser

  • Chrome and Chrome-based browsers: Access your browser's Developer Tools. In the Application tab, select Cookies under the Storage section. In the list of sites, right-click on https://www.promanuez.com.mx and click Clear.

  • Firefox: Access your browser's Developer Tools. In the Storage tab, select the Cookies section, right-click on the domain https://www.promanuez.com.mx, and click Delete All.

  • Safari (iPhone or iPad): Open the Settings app. Go to Safari. Tap on Advanced. Tap on Website Data. Use the search bar to find "promanuez.com.mx". Swipe left on the result and tap Delete.

  • Safari (Mac): Open the Safari app. In the Safari menu, click Settings (or Preferences). Go to the Privacy tab. Click Manage Website Data. Use the search bar to find "promanuez.com.mx". Select the site and click Remove.

Deletion of your Account and Data from promanuez.com.mx

For users registered on the Promanuez site, you may request the deletion of your data and account by contacting us at ecommerce@promanuez.com.mx to review your request.

Changes to this Statement

Promanuez will occasionally update this Statement of Privacy to reflect company and customer feedback. Promanuez encourages you to periodically review this Statement to be informed of how Promanuez is protecting your information.

Contact Information

Promanuez welcomes your comments regarding this Statement of Privacy. If you believe that Promanuez has not adhered to this Statement, please contact Promanuez at ecommerce@promanuez.com.mx. We will use commercially reasonable efforts to promptly determine and remedy the problem.